Working Through the Pain: Lessons Learned From Outsourcing

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WORKING THROUGH THE PAIN: LESSONS LEARNED FROM OUTSOURCING

Many IT groups that have sent work offshore have been disappointed, but some have stuck with it, learned from their mistakes and forged valuable long-term offshore relationships.
http://www.computerworld.com/managementtopics/outsourcing/story/0,10801,106684,00.html

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